Earnings
While most rideshare companies give their drivers 75% of the fare or less, at Shebah we award all our drivers 85% of every trip.
Safety
Driving for Shebah means you feel a sense of safety at work. We ask our passengers to respect and care for their drivers safety, as they do for them. It’s a simple unwritten contract between riders and drivers that just works because everyone cares.
Community
When you’re part of the ‘Army of Aunties’, you’re part of a much bigger network of women, both drivers and riders in your community. We stay well-connected when out on the road and online giving everyone a strong sense of belonging and safety.
Check your eligibility
– You’re at least 21 years old.
– You have an iOS or Android phone.
– You can comfortably and confidently speak English.
– You agree to follow our vulnerable passenger guidelines.
– You’ve held an unrestricted Australian driver’s licence for at least 12 months.
– You have access to a car in excellent condition, with a minimum of four doors.
– You have an ABN and are registered for GST.
Gather your driver documentation
Every state and territory in Australia has different requirements and regulations in place to ensure the safety of rideshare drivers and passengers.
Click your state for a comprehensive list of everything you will need to become a Shebah driver, including links to relevant forms and applications.
Meet your Shebah Sisters
Meet Shannon, Mother and Victorian Shebah driver who feels she’s “really making a difference” since she started driving with Shebah.
Nope. It’s a legal requirement that rideshare drivers only take payment for trips through software (the app) – so no card or cash exchanges. It’s super quick for riders to download the app and enter their details. They can access the app through the App Store (iOS) or through Google Play (Android).
If your car is 12months or older, yep, you’ll need a roadworthy certificate/vehicle inspection/safety check AND you’ll need to renew this annually.
Shebah also accepts redbook inspections.
If your car is brand new (i.e. the manufacture date is in the last 12 months) then please upload your car registration in place of the roadworthy.
Yes! What we need to see is the vehicle registration, your name and if possible and expiry date. If you have an ongoing rental agreement (where you pay monthly for the rental) set your expiry to the same expiry date of your car registration. It is your responsibility as a rideshare driver to ensure your documentation is up to date at all times, that you are fully insured for rideshare, and you demonstrate that to us here at Shebah.
Our policy is to refuse the trip. The passengers will need to cancel the trip, and they will be charged a cancellation fee. An adult male can ride in a Shebah so long as he is accompanying a child in need of a child seat.
If you feel you are uncomfortable or in danger, you can report the incident to HQ via 1300SHEBAH or driversupport@shebah.com.au. We would also recommend contacting 000 in case of an emergency.
Although we do expect that you will drive a minimum of 7 trips per week, we don’t require it. So, ultimately, it’s completely up to you!
You keep 85% of your fares, and enjoy higher rates than other rideshares. You earn more during peak times, and fares are inclusive of GST and tolls! Drivers also receive 100% of the tips they receive from passengers, excluding the additional $0.66 transaction fee riders pay on top of their tip. There is also an additional charge on tips taken by Stripe - our third party payment company. Stripe fees are 1.38% plus GST of the amount. Therefore on a $3 tip the driver will receive $2.96. On a $5 tip the driver will receive $4.93 and on a $10 tip the driver will receive $9.85. This stripe charge goes direct to stripe and has nothing to do with Shebah. Riders have the option of tipping $3, $5 or $10 to drivers at the end of the trip. So drive to impress ladies! A major pillar of Shebah is financial independence for all women. At Shebah, we’re a community that drives women forward and provides an ‘above-and-beyond’ rideshare experience. We will make sure you’re compensated if necessary.
You will find detailed information and state-based breakdowns of what you’ll need on our Drive page.
If you want to pick up a child under the age of 8, you must carry a child car restraint for kids aged 4–8 years. If a child’s eyes are level with the headrest, they can safely wear a sash belt. If not, that kid needs a booster. These are completely portable and can be stored in your boot. You don’t get a fee when it’s not requested but you feel good being safe. To pick up a child aged 0–4, you’ll need to provide a baby seat. From birth to 6 months, the baby seat needs to be rear facing, and from then to age 4 it’s upright – both are bolted. You’ll be paid an extra $9.35 per seat when a passenger requires specialised child seating. Choice has a great summary of current laws.
Yes, you are an independent contractor when you drive for Shebah and you are allowed to drive for any other rideshare service you like.
You bet. Kids are very vulnerable and their protection and safety is paramount. We will provide you with great sensible advice from the obvious (don’t offer them food due to allergies) to the more complex situations where you are concerned about a child’s wellbeing. If someone who is meant to be meeting an unaccompanied child fails to arrive call the parent/guardian contact number. It’s a condition of riding with us that parents and guardians are contactable by phone while their unaccompanied kids are in transit. Wait for five minutes then try again. If there is still no response remain calm and quietly call triple zero and ask for the police. End the trip once the children are safely with the police. Make a note on the app and call the office for debriefing. You can contact the office to discuss things that concern you regarding the well being of children at any time.
We consider vulnerable passengers to be anyone who might require a bit of extra time to transport. Kids traveling in car seats with or without an adult, older frail passengers or people who are either temporarily inhibited by an accident or illness or someone who is using some form of an aid such as a wheelchair or walking stick or assistance dog.
The following 4 points are common sense but worth spelling out to reassure drivers and passengers in those “What if…?” moments.
Place passengers on the left hand side of the car and let them out onto the footpath. Always ask passengers what form of physical help they require if any. People know where and how they like their bodies to be moved.
If kids are travelling with their mum or guardian feel free to offer them a treat but if they’re on their own please don’t. We don’t know what allergies children might have or food preferences parents prefer.
If at any time you are seriously concerned about a passenger, if someone becomes very faint or confused, call triple zero and ask for an ambulance.
If someone who is meant to be meeting an unaccompanied child fails to arrive call the parent/guardian contact number. It’s a condition of riding with us that parents and guardians are contactable by phone while their unaccompanied kids are in transit. Wait for five minutes then try again. If there is still no response remain calm and quietly call triple zero and ask for the police. End the trip once the children are safely with the police. Make a note on the app and call the office for debriefing. You can contact the office to discuss things that concern you regarding the well being of children at any time.
It’s unlikely you will encounter all of these scenarios, but if you do it’s good to have a plan.
P.S. Remember not to pat assistance dogs without permission from their owner – as cute as they may be.
Shebah doesn't charge any sign-up fees, however there are costs associated with becoming a rideshare driver in each state; industry specific licensing, vehicle checks, etc.
Indicative costs (excluding insurance) as of June 2022 are as follows:
Australian Capital Territory - $300
New South Wales - $284
Northern Territory - $530
Queensland - $430
South Australia - $210
Tasmania - $250
Victoria - $420
Western Australia - $470
Shebah requires you to immediately notify customer support of the maintenance issue through the driver app.
Some examples of maintenance issues include bald tyres, cracked winshield, broken side-mirror, faulty seat-belt, windscreen wipers and/or any non-functioning light etc.
No, Shebah is a privately owned Australian company founded by George McEncroe.
Yes, Shebah is unapologetically driven for women by women! That means all women are welcome.
Shebah does not tolerate discrimination of any kind!
We are intersectionally feminist, and we exist to shield all women from discrimination and provide comfort and reassurance. Our drivers are held to this standard through a mandate that they receive upon signing up with Shebah.
Passengers are also held to this standard, and may not discriminate against drivers under any circumstances.
Shebah gift cards are available from the Shebah Shop www.shebah.com.au/shop.
1. Download the Shebah Rider App from the App store (the green one!)
2. Create your Shebah rider account- don’t forget to add an active credit or debit card before adding your gift card.
3. Within the app, tap the little head icon on the bottom of the screen to open your profile
4. Select ‘Payment and Gift Card’ and enter your unique Gift Card code.
5. You’re ready to roll, enjoy your ride!
*Why do I need to add an active credit or debit card if I am paying with a Gift Card? This is the payment process the Shebah app follows to ensure the rider can cover the cost of the fare, prior to the trip. You may see a ‘hold’ placed in your bank account equal to the fare estimate, however this amount will only be deducted from your gift card, not your credit card.
Please note, gift cards will be the defaulted payment method until the credit amount on the gift card has been redeemed. Gift card credit cannot be redeemed on Split Fare trips, cancelation fees and only one gift card can be credited to your account at a time.
Shebah gift cards can be redeemed for credit in the Shebah Rider app. This credit can be used for trips (excluding Split Fare trips) and Shebah Drops.
Open the Shebah Rider app and select ‘Payments & gift cards’ under the ‘Profile’ section.
1. Check that you have correctly input the unique ID number on your Shebah gift card.
2. Ensure you don’t already have an active gift card credited to your account. Only one gift card can be applied to your account at a time, you will need to use up all the credit from any previous gift cards before applying a new one to your account.
3. Check the expiry date on the gift card. Shebah gift cards expire 3 years after the date of purchase.
4. If your gift card still doesn’t work contact our friendly support team.